Con
1. Limited Brand Selection: Purplle may not offer as extensive a range of international brands or luxury beauty products compared to other platforms, potentially limiting options for customers seeking high-end or specific niche brands.
2. Interface and Navigation Issues: Some users might find the app's interface less intuitive or experience glitches and slow loading times, which can hinder a seamless shopping experience and deter users from repeat usage.
3. Customer Service Concerns: There are reports from users facing challenges with customer service, including slow response times and unsatisfactory resolutions to issues such as incorrect or damaged products received, affecting overall customer satisfaction and trust in the platform.
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