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1. Service Fees: BookMyShow charges additional fees for booking through its platform, which can increase the overall cost of tickets. Users may find these convenience fees to be excessive, especially for frequent use.
2. Limited Customization: The app may offer limited options for seat selection, with some users finding the available seating charts and customization features inadequate for their preferences, leading to a less personalized experience.
3. Regional Availability: BookMyShow's services are primarily focused on the Indian market, which means that international users or those outside its operational regions may not be able to access its full range of features or find relevant local events and screenings.